FAQs
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Ticket & Name Changes
Are tickets only available online?

No, there will be a very limited amount of tickets available at the door. Please note these will only be made available if online tickets are not sold out.

Can I get a refund on my Ticket?

Tickets are non-refundable, however, they are fully transferable. Meaning if you are unable to attend the festival, your ticket will still be valid for different patron without changing the name. Kolour In The Park runs rain, hail or shine.

How can I change the name on my ticket?

You don’t need to! Tickets are fully transferable, meaning your ticket will still be valid for the user no matter their name. However, your ID will still be checked at entry.

Can I replace a lost ticket?

If you cannot find your online ticket please contact us through Facebook or see our Contact Page.

At the Event
When is Kolour in the Park?

Kolour in The Park Is returning on 2nd March 2019.

Where is Kolour In The Park located?

The festival will be located inside the breath-taking Thai Wake Park, Lamlukka. We will have an enclosed area separate to the main wake park.

What time do gates open?

Festival gates will open at 1:00pm.

What is the best time to arrive?

We have designed this festival as being a full experience. Meaning it’s best to arrive as early as possible - we advise to arrive before 3:00pm.

Will there be pass-outs?

Yes, you will be allowed to leave the festival site and return. Please keep your wristband intact and attached to your wrist. Returning patrons with torn/cut wristbands may be refused entrance.

Is there a map of the festival site?

The festival’s site map will be posted here soon. Signage will also be placed at the venue for easy navigation and to explore the various spaces.

* For safety purposes, certain areas will be out of bounds to the public. Guests who wander within prohibited areas will be escorted out of the festival grounds by the security.

What do I need for entry to the festival?

A valid e-ticket (on phone or printed) and identification must be presented at the ticketing booth, to exchange for a wristband and event admission. There will be a very limited amount of tickets available at the door. Please note these will only be made available if online tickets are not sold out.

Can I film the festival or take photos?

No professional videography or photography will be allowed at the event and all professional camera/filming equipment will be confiscated if you do not have a valid Media Pass.

Can I bring alcohol to the festival?

No, Kolour in the Park is not a BYO event. Under no circumstances will any patron be allowed to bring external alcohol into the festival. Alcohol will be available for purchase from bars in the licensed festival grounds.

Will there be restroom facilities available?

Yes, portaloos and the venue’s toilet block will be available on site.

Is there camping?

We do not have camping facilities on site or in the area. We are only a short 50min drive from Central Bangkok.

Will there be lockers on site?

There will be limited lockers available and will operate on a first-come first-served basis. The Lockers are key operated and can store small backpacks, wallets and phones and other valuable items you don’t want to cart around the festival with you.

Will there be ATMs on site?

Yes, there will be ATMs on site as well as debit/credit card facilities at the top up booths.

Will there be medical facilities on site?

Yes, there will be full first aid medical facilities available at the festival. If you require medical attention, please see our medical and First Aid area. This will be located inside the festival grounds for the entirety of the festival.

Will there be security?

Yes, there will be security presence at entrance and throughout the festival grounds.

Will there be wheelchair access?

Yes, but please keep in mind the terrain is mainly natural with some concrete paths. For more information about special arrangements, please email social@wearekolour.com and we will do everything we can to accommodate you.

Will there be food available?

Yes, delicious gourmet food options will be available until very late.

Will there be vegetarian food options?

Yes, there will be a range of food stalls to cater to all of our meat-eating and vegetarian Kolourians.

Getting There
What’s the best way to the festival?

The best way to get Kolour In The Park is definitely by taxi or shuttle bus service. To make heading to the festival smoother, we have created a set of instructions in Thai/English for you to show to your driver and help you get there - you can grab them here.

How do I get there?

You can get to Kolour In The Park by shuttle bus, taxi or car. If you are travelling from another province or overseas, the easiest way to get to Kolour In The Park is to catch a plane to Suvarnabhumi or Don Mueang.

To make heading to the festival smoother, we have created a set of instructions in Thai/English for you to show to your driver and help you get there - you can grab them here.

Will there be a shuttle bus service?

Yes, there will be a shuttle bus service provided from Central Bangkok to the festival site. Shuttle busses will be running throughout the day with a return service after the festival.

Full service info and prices announced 1st February.

Where can I park my car?

Before you consider driving, make sure you have a designated driver who will not be consuming alcohol - safety first guys!

There will be very limited parking off-site located at the temple (Ket Prapha Temple). There will be no parking available on-site. Parking is limited to 250 cars only and operates on a first-come first-served basis.

Cashless Wristbands & Festival Currency
Can I use cash to pay for food and drinks of I haven’t topped up my wristband?

Kolour In The Park is a 100% ‘cashless’ festival. In other words, to buy food and drinks at the event you’ll need to use festival currency on your wristband. Cash will not be accepted by any of the vendors.

Where can I top-up my wristband?

Wristbands can be topped up at Kolour In The Park using one of the Top-Up booths.

How do the festival wristbands work?

At the venue, wristbands can be topped up at the Top-Up booths. You can top up your wristband with cash or credit/debit card. The wristband you will receive contains a chip, which can be read by the vendor’s scanning device, that deducts a set amount depending on what you purchase. It’s so simple to use, let the vendor know what you would like to purchase. They will ring up the transaction on their device. Then scan your wristband against their device and bingo, transaction is complete, start enjoying your food and beverages!

How much should I put on my wristband?

We would recommend Kolourians top-up a minimum of 1000THB onto their wristband to maximise their experience at Kolour In The Park 2019.

How do I know how much is remaining on my wristband?

You can simply ask any vendor how much credit you have remaining by scanning your wristband, or doing the same at any Top-Up booth. After each transaction, the vendor will also show you the balance on your wristband.

Can I get a refund on my remaining credit?

Yes you can! Refund booths will be available throughout the day should you need to be refunded.

Applications
Can I apply to be a volunteer at Kolour In The Park 2019?

Yes! Simply apply via our Applications Page.

What do I receive in exchange for my Volunteering?
  • A festival pass
  • Access to festival facilities
  • A pretty rad experience working with other Kolour In The Park volunteers and staff
  • A limited edition staff t-shirt to love and cherish and take back to the real world
How much does volunteering cost?

Nothing! Besides a few hours of your time, there will not be any monetary fees.

Can I apply to be a food vendor?

Yes! Sell your food to thousands! Quality food is an essential part of our festival and we are looking for you to join. Simply apply via our Applications Page.

Can I perform at the festival?

Yes! Perform at one of Thailand’s biggest open-air festivals! Simply apply via our Applications Page.

Don’t find the answer to your question here? Contact us.